Current Job Openings

Hospitality Manager

United States of America
Requisition ID: 10457

THE JOB / Hospitality Manager

EXPERIENCES / Responsible for planning and executing event and experiential marketing programs.

***Our headquarters are in Stamford, CT, but the location of this position can be flexible with a preference for working in one of our office locations - - Stamford, CT, New York, NY, Charlotte, NC, Los Angeles, CA or Atlanta, GA. We will also consider a remote-based working arrangement for qualified candidates.***

We are looking for a dedicated and hardworking person to join our skilled and energetic Hosting x Hospitality Team. The programs incorporate unique sport/culinary/entertainment elements coupled with travel destinations all over the world. If collecting frequent-flyer miles excites you, this job is for you!

In this outstanding role, your principal responsibilities will include development and creation of pre-event planning documents, daily program operations, presentation materials and will play a key role in the onsite implementation of hospitality programs. You will be working with a team committed to providing a seamless, white-glove hospitality experience to our clients. With the team located across a few Octagon offices, there will be broad exposure to the hospitality industry with a tremendous potential to learn and gain hands-on experience. This position will be exposed to high profile partners and will be expected to collaborate with internal teammates, agency colleagues, preferred vendors, and highly worthy clientele.

This position requires travel and is best suited for a candidate interested in working in a team environment with a diverse group of people from different countries and cultural backgrounds.

Please also know that the well-being of our employees, partners, fans and consumers are top of mind to our agency, and we are taking measures to ensure proper health and safety initiatives and protocols are in place for our events and activations.

THE WORK YOU’LL DO

  • Project manage multiple hospitality programs simultaneously; using superior attention to detail and client management skills
  • Design, develop and present strategic program recommendations and program execution guides
  • Research and implement tactical plans, handling client and vendor relationships
  • Develop guidelines, sell in presentations, and best practices documents to distribute internally and to clients
  • Management of precise financial records including budget creation, client invoicing, budget forecasting, reconciliation, and personal travel expenses
  • Exemplary service onsite for clients and guests at all program events
  • Serve as onsite host during implementation of programs
  • Provide internal and client updates as needed
  • May supervise staff and/or interns in the implementation of programs and events
  • Lead all aspects of online guest registration systems and databases
  • Design templates and acquire invitee information from various clients
  • Creation of personalized itineraries for various events (i.e., golf, football, private events, entertainment)
  • Lead weekly status calls and other key meetings with both internal and external constituents
  • Handle all logistics to include, but not limited to, decor, lodging, transportation, food and beverage, production services, and celebrity appearances.
  • Review and distribute event status meeting notes, execution guides, staff implementation guides
  • Compile event results reporting and wrap-up report development
  • General account management and assistance with client requests
  • Weekend/holiday work as needed

THE BIGGER TEAM YOU’LL JOIN

Where others see complexity, we see possibility.

Octagon is the global sports, entertainment and experiential marketing arm of the Interpublic Group. But if that classification doesn’t do it for you, and it shouldn’t, let’s take it a step further.

We are what we believe. And we believe that while the world of sports and entertainment is full of opportunities and possibilities, sometimes the amount of choice can seem a little overwhelming. Even daunting.

That’s where we come into play!

At Octagon, we inspire brands, talent, and our people to see the world for all its potential. We then help break down the complexity and push forward so you can make your next right move.

WHO WE’RE LOOKING FOR

  • Have a passion for and expertise in sports, entertainment, gaming, music and/or celebrity & lifestyle culture!
  • Bachelor’s Degree with 5ish years’ experience in related events field; past hospitality experience preferred
  • Extraordinarily well-organized and efficient
  • A great teammate who wants to know what others are working on and wants to help
  • A self-starter with the ability to prioritize multiple projects simultaneously
  • Ability to form effective links with clients; flexible and adaptable in working with various personalities
  • Always one or 10 steps ahead; always thinking forward and figuring out answers and solutions before they become questions or challenges
  • A sense of humor and good storytelling; we like to laugh
  • Excellent interpersonal skills, both written and oral
  • Ability to thrive despite any pressure and is outstanding at problem solving; offering creative solutions (though there will always be help, your mantra is: I will figure it out.)
  • A go-getter, you demonstrate initiative and accept new challenges (there'll be plenty of last-minute client requests)
  • Knowledgeable in the Microsoft Office suite; particularly Excel, PowerPoint, Word
  • Experience handling a budget and Excel does not scare you
  • Though not a requirement, a second language is a plus
  • A jetsetter: your bags are packed, and you are thrilled at the idea of travel
  • Can work weekends/holidays as needed.
  • All applicants will need to provide proof of COVID vaccination or contact the organization’s HR team if eligible for an exemption.

Compensation + Benefits:

Manager: The base range for this position is $60,000 – 70,000. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background pertinent experience, and qualifications.

Octagon’s comprehensive benefit package includes:

  • Unlimited PTO policy – we understand you need time for play!
  • Competitive medical/dental/vision insurance plans with FSA/HSA and Dependent Care FSA options. Pet Insurance for those who need it too.
  • Generous Family and Parental Leave Policy (12 weeks) with eligibility extended to all parents regardless of gender or primary/secondary caregiver status 
  • Access to our parent company (IPG) Savings plan (401K program) with company match as well as an Employee Stock Purchase Plan (ESPP)
  • Pretax Transportation/Commuter Benefits and Parent Travel Program
  • Dedicated Mental Health resources including Headspace membership, Employee Assistance Program (CCA) and more
  • Discount portal for everyday goods and services
  • Employee Resource Groups and inclusive diversity programming and initiatives
  • Personal Development programs 

Please also know that the well-being of our employees, partners, fans and consumers are top of mind to our agency, and we are taking measures to ensure proper health and safety initiatives and protocols are in place for our events and activations.

Octagon is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability, protected veteran status, or any other basis prohibited by law.

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